Scam Alert – myGovID and myID scams

The ATO seeing ATO impersonation scams relating to the recent name change of myGovID to myID, which occurred on 13 November.

myID is a new name and a new look – but it is used the same way as myGovID.

You do not need to take any action, as the change has already been implemented. You don’t need to set up a new myID or reconfirm your details as part of this change. If you are asked to do this, it’s a scam.

Scammers are trying to trick the community into thinking they need to reconfirm their details via a link. The link directs users to a fraudulent myGov sign in page designed to steal personal information, including myGov sign in credentials.

These details can be used later in identity theft or other fraudulent activity such as refund fraud.

The following image is one example of the format this scam can take.

  • access your myGov account to steal your tax refund
  • steal your superannuation
  • sell your identity to organised crime groups on the dark web or via other means.

Be aware, the sender’s email address looks legitimate. The following image is an example of the format this scam can take.

To protect yourself we remind you:

  • The ATO won’t send you an SMS or email with a link or QR code to log on to online services. You should access them directly by typing ato.gov.au or my.gov.au into your browser.
  • The ATO will never send an unsolicited message asking you to return personal identifying information through SMS or email.
  • Don’t click on links, open attachments or download any files from suspicious emails or SMS; we will never send an unsolicited SMS that contains a hyperlink.
  • Only download the myID app from the official app stores (Google Play and the App Store).
  • Never share your login code with anyone.

The ATO are on FacebookExternal Link, InstagramExternal Link, XExternal Link and LinkedInExternal Link, but we will never use these social media platforms to private message, discuss your personal information, documentation, or ask you to make payments.

The following images are examples of other myGovID scams

If you’re unsure whether it’s really the ATO, don’t reply. Phone the ATO on 1800 008 540 to check.

Report any suspicious contact claiming to be from the ATO to .

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Disclaimer: The information contained in this document is based on information believed to be accurate and reliable at the time of publication. Any illustrations of past performance do not imply similar performance in the future. To the extent permissible by law, neither we nor any of our related entities, employees, or directors gives any representation or warranty as to the reliability, accuracy or completeness of the information; or accepts any responsibility for any person acting, or refraining from acting, on the basis of information contained in this newsletter. This information is of a general nature only. It is not intended as personal advice or as an investment recommendation, and does not take into account the particular investment objectives, financial situation and needs of a particular investor. Before making an investment decision you should read the product disclosure statement of any financial product referred to in this newsletter and speak with your financial planner to assess whether the advice is appropriate to your particular investment objectives, financial situation and needs.